WORK WITH US
The Coffee Supreme family is a motivated crew of professionals striving for excellence in all things coffee and hospitality. From sourcing and roasting the best coffees to supplying and operating exceptional hospitality sites, we’re all in on being the best in the business.

With teams in major cities throughout Australasia, we’re always on the lookout for talented and committed people who want a meaningful career in a multi-faceted and exciting industry. All current positions are listed below.

We Eat Coffee For Breakfast.
Espresso Technician
Auckland, New Zealand
Flexible
immediate
Keen to jump on the tools?
We’re a small office of keen coffee pros who work hard and love to win, and we’re on the hunt for an espresso machine technician to join our Auckland team.

Our technicians are the real heroes of our busy wholesale operation. They keep our customers machinery tip top while providing excellent service and support. You’ll be responsible for the regular servicing and upkeep of our customers coffee equipment, which includes being on call to attend customer emergencies and provide phone support.

This is an ideal role for someone who loves the coffee industry and is looking for the next step in their career.
Prior experience servicing La Marzocco and La San Marco machinery is a bonus, but is not required.

A full job description is available upon request.
Some of the main duties are:
  • Providing excellent service to our wholesale customers.
  • Swiftly responding to customer call outs
  • Performing regular maintenance and repairs of our customers' equipment
  • Diagnosing problems, then identifying and actioning solutions that will keep our customers operational
  • Performing pre-installation checks, manage operational requirements and complete installations
  • Performing weekend/after hours “on call” responsibilities every third weekend.
  • Delivering quality customer care and excellent communication about all technical enquiries
  • Working with Account Managers to recommend and provide appropriate machinery and solutions for our customers
  • Documenting all service and installation work in our ERP system.
  • Contributing to maintaining a tidy and organised workshop
  • Keeping technical equipment and vans well maintained with regular service and preventative maintenance
  • Being involved in hosting wholesale customer events focused on the mechanical aspects of coffee
  • Staying up to date on techniques in the ever evolving coffee industry, participate in educational opportunities and share knowledge
The successful applicant will:
  • Have a strong barista skill set (2+ years preferred)
  • Have a basic knowledge of espresso machinery
  • Be proficient with tools and machinery
  • Have a full clean driver’s licence (and can drive a manual)
  • Have strong customer service skills
  • Have excellent listening, verbal and written communication skills
  • Be a quick thinker, and decisive
  • Have strong organisational and planning skills
  • Be reliable and consistent with a great sense of humour and ‘can-do’ attitude
  • Be a problem solver attitude with experience in delivering customer-focused solutions based on their specific needs
  • Be a professional with a presentable manner
  • Hold, or be working towards a current Restricted Electrical and/ or Test and Tag practicing licence (not a requirement, but definite bonus!)
Send us a cover letter telling us a bit about yourself and why you'd be a great addition to our team, along with a current CV to [email protected]
Hospitality Professional
The Abbotsford Club, Melbourne
Full-time
03 December 2018
The Abbotsford Club is our flagship coffee shop in Melbourne. Blending warehouse charm with Abbotsford industrial, The Abbotsford Club (or TAC) is the touchpoint for anyone making the trek to our Melbourne roastery.

We believe that hospitality and generosity form the backbone of any good coffee experience, and we're looking for an experienced and enthusiastic hospitality professional who shares this belief to join our team in an all rounder role.

We are looking for someone with a coffee focus and existing knowledge of specialty coffee. Ideally you will have the ability to prepare alternate brew methods; aeropress, chemex etc. We're a small team, so we all muck in to get the various jobs done - this role will also include some time on the espresso machine, food preparation and time on the floor hosting our customers and ensuring they have an excellent experience.

If you're keen to join a team that's striving for excellence and loves to look after people, and you tick all the boxes above, then we would love to hear from you!

Start date will be early-mid December.
Some of the main duties are:
  • Greeting and serving customers
  • Taking orders and using the POS system
  • Producing espresso and brewed coffee to the highest standards as per Supreme’s SOP’s
  • Food preparation as per kitchen SOP’s
  • Talking to customers about our coffee and helping them find the right coffee and equipment for home
  • Delivering food and coffee in a professional manner
  • Clearing tables and other standard cafe tasks
  • Striving to do things better.
The successful applicant will:
  • Be a fan of the Coffee Supreme brand and its core values.
  • Be an experienced and confident coffee maker.
  • Have an in-depth knowledge of specialty coffee, and be able to share this knowledge with others.
  • Provide warm, engaging and generous customer service.
  • Work well in a team and build a positive team culture.
  • Be reliable and punctual.
  • Present well at all times and represent the Coffee Supreme brand.
  • Work hard, hustle, and have a lot of energy.
  • Have a positive can-do attitude.
Please send us an email telling us why you'd be a great fit in our team, along with a current CV. Please clearly state the position you are applying for in the subject line.